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Business Operations -- US Print Account Planning

Job ID 3039985 Primary Location Vancouver, Washington, United States of America Date posted 01/10/2019

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Job Description

HP is looking for dynamic supply chain innovators and business leaders to question and lead the transformation of how we forecast and plan our business with our retail channel partners.  We are expanding our team in Vancouver, WA. We need dynamic, innovative, analytical, hardworking and collaborative “Account Planners” to work with channel partners to support the continued growth of HP’s market leading US Print business. 

General HP Role Description:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

General Job Level Responsibilities:

  • Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
  • Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management.
  • Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
  • Works cross-functionally to prioritize backlog.
  • Partners with global business units and supply bases to generate and deliver demand signals.
  • Leads cross-functional regional and global business unit planning teams to maintain and enhance the current business processes.
  • Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
  • Contributes to priority projects by adding creative insights and developing recommendations.
  • Communicates requirements and guidelines to the regional and global business unit planning teams.
  • Mentors junior-level staff and establishes guidelines for the mentorship programs.
  • Leads and manages a Regulatory Trade Compliance program.

Specific Role Responsibilities:

  • Account management and leadership
  • Accountable from “forecasting” to “orders”, through “delivery”
    • Availability management
    • Commit and exceptions management
      • CAPs and Over CAPs request
    • Demand rationalization/collaboration
    • Lifecycle collaborative planning
    • Seasonal forecasting
    • Delivery performance
  • Account QBR support
  • QE/MS management
  • Knowledge of HP Inc. and partner supply chain network
  • Price increase support
  • OTP management
  • Special Event management
  • SKU setup management (NPI)
  • Supplies Quick I bypass order selection
  • Out of tolerance supply chain issues narrative creator (ex supplies BL)
  • Backlog oversight/Root cause

Education and Experience Required:

  • First level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of experience in a supply chain function.
  • Experience in more than one supply chain function.
  • Preferred experience in strategic account management and forecasting, with a strong understanding of order management and logistics

Knowledge and Skills:

  • Excellent understanding of supply chain processes (plan, source, make deliver).
  • Identifies cutting edge analytical tools, models and methods for making key business decisions.
  • Excellent communication and influencing skills; mastery in English and local language.
  • Excellent internal and external relationship management skills.
  • Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
  • Advanced knowledge of ERP reporting (e.g. SAP)
  • Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
  • Strong business acumen and technical knowledge within area of responsibility.
  • Very strong understanding of HP's overall supply chain strategy.
  • Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling.
  • Excellent understanding of national and international trade requirements to align customs/trade function with business objectives.
  • Thorough knowledge of inventory modeling and analysis.
  • Strong leadership skills including team-building and conflict resolution and management.
  • Excellent understanding in developing and managing a trade compliance program.