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Graduate Technical Consultant Indigo Printing

Job ID TR_1499167 Location Spain, Sant Cugat del Valle Date posted 02/17/2017

The HP Graphics Experience Center in Barcelona connects experts with customers to understand their needs and present the latest end-to-end Graphic Arts solutions.

We are looking for talent to develop expertise and practical knowledge of HP´s Graphics Solutions Business technology and product portfolio.


Roles And Responsibilities

  • Thorough understanding of printing principles, theories and concepts.
  • Operate and maintain printing equipment.
  • Run print files and assist the pre sales consultants during their product demonstrations.
  • Contribute to process improvement, and deploy new set processes for performance improvements.
  • Work under own initiative and take ownership of issues, ensuring best in class support to partners and customers.
  • Deliver product presentations/demonstrations.
  • Total customer experience deployment: ensure that all customers have a pleasant experience visiting and working with the demo center employees.
  • Apply developed subject matter knowledge to solve common and complex business issues and recommend appropriate alternative solutions.
  • Adhere to the Company’s Quality and Business Processes.
  • Case study and sample catalogue knowledge.
  • Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth. 

    NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties required to meet the ongoing needs of the organization.


    Qualifications

    University degree or professional studies in Graphics.

    Customer oriented.

    Communication and presentation skills a must.

    Team player and stress resistant.

    Fluency in English and another main European language is mandatory - any other languages will be considered a plus.

    Willing to travel for EMEA Trade shows and customer visits.