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Cyber Engagement Specialist

Apply Job ID 3050063 Primary Location Austin, Texas, United States of America Other Location Guadalajara, Jalisco, Mexico;Spring, Texas, United States of America;Vancouver, Washington, United States of America; Date posted 08/26/2019

Job Description:

This position requires an experienced individual with an adept level of cybersecurity consulting knowledge, a proficient understanding of program and project management and software development, and a proven knack for customer support and engagement.  The position will be responsible for establishing & maintaining alignment with Business Groups and Global Functions to ensure that security compliance is built into processes, tools, technologies, and third-party engagements through the identification, evaluation, and selection of cybersecurity services to meet security and compliance needs. 

The Cybersecurity Engagement Specialist will serve as a liaison to ensure that HP Cybersecurity's participation in Business and IT initiatives and projects is incorporated throughout the life cycle to drive compliance with security policy,  manage identified risk, and achieve business and IT goals by working with project managers, cybersecurity service leads, and business management teams to identify security engagement improvement opportunities.  This individual will provide support in ensuring Cybersecurity services are incorporated into projects at the opportune milestones and delivered on time, while identifying, tracking, and addressing roadblocks, if necessary.  The right candidate will be able to meet demands associated with managing multiple projects and engagements across a global environment, while providing exceptional customer service through cybersecurity support and consulting.

The success of this position will depend on the individual's abilities to develop relationships and strengthen HP Cybersecurity's presence throughout IT and the Business, while developing targeted communication and engagement plans and methodologies, will be essential tasks for the success of this role.  Customer relationship management, including ongoing engagement, responding to inquiries, and answering security service and operations-related questions are additional responsibilities of the role.

Required Skills & Experience:

  • Ability to demonstrate expert-level communication (verbal and written), interpersonal, and leadership skills to influence outcomes and foster relationships to achieve common objectives
  • Ability to set direction, resolve conflict, and execute with limited information and ambiguity across a large, complex organization with distributed global teams
  • Experience with customer support and/or sales
  • Strong knowledge and experience with program and project management and SDLC methodologies
  • Management-level presentation abilities leveraging multi-media platforms, data analysis, and visualization
  • Specialist-level knowledge of the following cybersecurity domains:
    • Compliance and Governance
    • Risk Management, including third-party risk management
    • Security Architecture and Design
    • Security Assessment and Testing
    • Identity and Access Management (IAM)
    • Solid Application Security experience
    • Supplemental Network Security experience

Required Education & Experience:

  • 2-3 years' experience in an Information Security or Cybersecurity role (with application security experience)
  • Bachelor's degree in Cybersecurity, Business Management, Computer Sciences, Information Technology, or related field
  • CISSP, CISA, CISM or similar security certification preferred, or acquired within one year of hire
  • Strong analytical skills, problem solving, and conceptual thinking
  • Ability to work with technical and non-technical business groups

Additional Skills Required:

  • Demonstrated ability to multi-task in a matrixed environment
  • Proven ability to communicate complex information in simple terms
  • Strong organization skills with the ability to prioritize requests and workload accordingly
  • Ability to identify and implement process improvement opportunities
  • Strong analytic skills and fact-based decision making
  • Expert-level abilities with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, etc.)

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