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Training Manager, Americas Indirect Managed Print Services

Job ID 3032200 Primary Location Boise, Idaho, United States of America Date posted 01/11/2019

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Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

1. Manages internal and external training projects for A3 and Managed Print Services

  • Budget as detailed in Impact section.
  • Medium/ moderately complex/ local or sub- region.
  • Medium/ high risk.

2. Manages project financials including business impact.

  • Meets or exceeds approved budget.
  • Provides reliable financial forecasts to Management.

3. Manages stakeholder relationships.

  • Manages mid to upper level stakeholder relationships.

4. Manages project team.

  • Manages internal as well as external resources with a team size generally up to 20 people Is aware of necessary skill development of project team members.
  • Provides performance review input and development recommendations for team members .

Education and Experience Required:
First Level University degree.

3 to 5 years of Training Program and/or Project Management Experience

Knowledge and Skills:

  • Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management.
  • Speaks with expertise to many layers of depth related to project management methods.
  • Participates in the Services PM Profession community.
  • On the PMP Certification path.